Frequently Asked Questions
Everything you need to know about your Jennifer Meyer jewelry purchase.
What materials are used in Jennifer Meyer jewelry?
Each piece is handcrafted in Los Angeles using 18-karat gold and the finest quality diamonds and precious gemstones.
How long will it take for my order to ship?
In-stock items typically ship within 1-2 business days. For pieces marked as 'made to order,' please allow 4 to 6 weeks for production and delivery.
Do you offer international shipping?
Yes, we ship worldwide. International shipping rates and duties are calculated at checkout based on your specific location.
What is your return policy?
We accept returns on unworn, non-customized items within 10 days of delivery for a full refund. Please note that all personalized or engraved pieces are final sale.
How should I care for my jewelry?
To maintain the brilliance of your jewelry, clean it gently with a soft cloth and mild soap. Avoid contact with harsh chemicals, perfumes, and lotions.
Can I request a custom engraving?
Many of our signature styles can be personalized with custom engravings. Look for the 'Engrave Me' option on eligible product pages.